Vande Tour and Desert Safari (“we”, “us”, or “our”) operates the website vandetouranddesertsafari.com (the “Site”). This Privacy Policy explains what information we collect when you use the Site, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.
Information We Collect
We collect information in two ways: what you choose to share with us, and what is collected automatically as you browse.
Information you provide
When you use our enquiry forms, contact form, or the “Enquire on WhatsApp” buttons on this Site, we (or, in the case of WhatsApp, Meta and your own device) receive the details you enter — for example your name, email address, phone number, number of travellers, travel dates, and any message you write. If you call or message us directly by phone or WhatsApp outside the Site, the same applies to whatever you choose to tell us.
Information collected automatically
We use Google Analytics to understand how visitors use the Site — for example which pages are viewed, how long visitors stay, and general device, browser, and approximate location information. This is collected via cookies and similar technologies. We do not use this data to identify you personally.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries about tour packages, desert safari, or taxi service
- Confirm bookings and coordinate your trip details with our team and local service partners
- Communicate with you by phone, WhatsApp, or email about your enquiry or booking
- Understand how the Site is used, so we can improve it
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
How We Share Information
- WhatsApp (Meta): when you use a “WhatsApp” button on this Site, you are taken to WhatsApp with a pre-filled message. That conversation happens on WhatsApp’s own platform and is subject to WhatsApp’s Privacy Policy, not ours.
- Google Analytics: aggregated, anonymised usage data is processed by Google in accordance with Google’s Privacy Policy.
- Local service partners: to fulfil a booking (for example a desert camp, hotel, or driver), we share only the details necessary for that specific service — such as your name, travel dates, and group size.
Cookies
The Site uses cookies primarily through Google Analytics to understand visitor behaviour. You can disable cookies through your browser settings at any time; doing so may affect some features of the Site but will not prevent you from browsing it or contacting us.
Data Security & Retention
We take reasonable measures to protect the information you share with us, though no method of transmission or storage over the internet is completely secure. We retain enquiry and booking information only for as long as needed to assist with your trip and for a reasonable period afterwards for our records.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing vandetouranddesertsafari@gmail.com. If you are in India, this is consistent with your rights under the Digital Personal Data Protection Act, 2023.
Children’s Privacy
This Site is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will remove it.
Third-Party Links
The Site links to third-party platforms such as Instagram, Facebook, YouTube, and Google Maps. We are not responsible for the privacy practices of these external sites — please review their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us at vandetouranddesertsafari@gmail.com or +91 8290900105.